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Contact Center 9.13 Rollout Pause FAQ

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Overview

8x8 has temporarily paused scheduled upgrades to Contact Center version 9.13. Customers will be notified when their platform will be upgraded once a new schedule is determined.

Applies To

  • Contact Center Customers

Details

The rollout of Contact Center 9.13 has been paused until 9/7/21. Customers have received an email notification of a canceled upgrade. Customers will be notified when their platform will be upgraded once a new schedule is determined, and receive a notification about your upgrade 7 days prior to the date.

Frequently Asked Questions

What if I am currently on 9.13? 

If you are experiencing any abnormal behavior or issues please contact 8x8 Support.