How to Select a Preferred Timezone for Communication on 8x8 Support Cases
Objective
How to select a preferred timezone for communication on 8x8 support cases.
Applies To
- Case Creation
- 8x8 Technical Support
- 8x8 Support Portal (My 8x8)
Procedure
When creating a new case, under 'Additional Information' go to 'Timezone to Contact' and select the timezone during which you wished to be contacted.
