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How to select a preferred timezone for communication on 8x8 support cases
8x8 Support

How to select a preferred timezone for communication on 8x8 support cases

 

Objective

How to select a preferred timezone for communication on 8x8 support cases.

Applies To

  • Case Creation
  • 8x8 Technical Support
  • 8x8 Support Portal (My 8x8)

Procedure

When creating a new case, under 'Additional Information' go to 'Timezone to Contact' and select the timezone during which you wished to be contacted.

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