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SupportLogic Premium Alerts
8x8 Support

SupportLogic Premium Alerts

 

Objective

To reduce escalations within Premium Support by using the alert function of SupportLogic to proactively stop escalations.

Applies To

Premium Support Leads and Escalation Engineers.

Procedure

Screen Shot 2021-05-04 at 9.37.44 AM.png

Additional Information

https://support.8x8.com/process/us-g...e_SupportLogic describes how to use SupportLogic

 

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