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How to Clear Cache and Cookies from the System
8x8 Support

How to Clear Cache and Cookies from the System

Objective

To clear cache, cookies, prefetched files and temporary data from the system and Google Chrome.

Applies To

Windows

Procedure

Clearing cache, cookies, and temporary data from your system.

  1. Press the Windows button +R or click Start on the desktop > search for %temp% hit enter
  2. Select all files and DeleteIf files are unable to be deleted then skip.
  3. Press the Windows button +R or click Start on the desktop > search for Temp hit enter
  4. Select all files and DeleteIf files are unable to be deleted then skip.
  5. Press the Windows button +R or click Start on the desktop > search for prefetch
  6. Select all files and DeleteIf files are unable to be deleted then skip.

Steps below go through clearing the cache for the 8x8 Work Desktop Application

  1. Press the Windows button +R or click Start on the desktop > search for %AppData%
  2. Go into the 8x8 - Virtual Office
  3. Go into the Cache Folder
  4. Select all files and DeleteIf files are unable to be deleted then skip.

 

To clear cache and cookies from a browser, click here.

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