How to Use the 8x8 Support Knowledge Base

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New to the 8x8 Support Knowledge Base?

This guide will show you how to navigate the site. Click through the links below to learn how to log in to the site, how to contact us, what the alert banner communicates, how to find the information you need, and even create a support case directly through the site.

Getting Help from the 8x8 Support Virtual Assistant
Contacting 8x8 Support
Chatting with 8x8 Support
Creating a Support Case through the 8x8 Support Knowledge Base
Viewing and Managing Previously Submitted Cases on the Support Portal