How to Use the 8x8 Support Knowledge Base
New to the 8x8 Support Knowledge Base?
This guide will show you how to navigate the site. Click through the links below to learn how to log in to the site, how to contact us, what the alert banner communicates, how to find the information you need, create a favorite article list, leave feedback, and even create a support case directly through the site.
- Searching the 8x8 Support Knowledge Base
- Getting Help from the 8x8 Support Virtual Assistant
- Understanding the Alert Banner
- Contacting 8x8 Support
- Chatting with 8x8 Support
- Creating a Support Case through the 8x8 Support Knowledge Base
- Viewing and Managing Previously Submitted Cases on the Support Portal