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8x8 Support

When Signing in to 8x8 Services it Keeps Signing Out

Symptom

When logging in 8x8 services, the browser keeps signing out and doesn't allow login.

Applies To

  • 8x8 Unified Login

Resolution

When logging in, if the URL in the address bar of the browser is: https://sso.8x8.com/sso/signout change the URL to: https://sso.8x8.com/v2/login.

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