Why ContactNow cannot Connect to a Certain Number:
When trying to dial a number in ContactNow, the connection is not made and the dialer will disconnect after 1-2 or no rings when trying to call a specific number.
ContactNow - Dialer.
There may be many reasons for why you are not able to call a certain number via ContactNow:
1. The customer may have blocked the CLI/DDI that the dialer is trying to reach them on.
2. The customer may have a preference spam or blacklist that blocks a large selection of numbers that they may consider to be spam.
3. The number might be a "Deadline" which is a number that is no longer in use or that has been terminated by its carrier.
4. The number may be a premium rate number that may be blocked in certian cases.