Skip to main content
ContactNow: Configuration
8x8 Support Knowledge Base

ContactNow: Configuration

The Configuration menu gives you access to the settings of your contact centre. You can configure all parts of the system including Agents, Teams, Queues and your data. The Configuration menu can only be accessed by administrators, clicking on the gear icon in the middle of the Navigation bar.

Interactive Voice Response (IVR) Creator

 

  • Was this article helpful?