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ContactNow: Add a Do Not Call List
8x8 Support Knowledge Base

ContactNow: Add a Do Not Call List

To add a Do Not Call (DNC) list, hover over the Data icon from the Navigation bar and click on DNC, then select Add new DNC list. A pop-up will appear as shown below, letting you choose a name for your new list.

data-dnc-list-add.png

Click Save once completed.

You can then click the settings cog at the top of your screen and select Add number. This will give you two options: add single number to DNC list or add CSV file to DNC list. Single number allows you to add individual numbers to an existing list. Adding a CSV file allows you to add multiple numbers at once. Please bear in mind that a spreadsheet with DNC numbers must be in a CSV (Comma Separated Values) format for this to work.

 

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