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Error message when accessing Customer Experience: Your session has expired!
8x8 Support

Error message when accessing Customer Experience: Your session has expired!

Symptom

When accessing Customer Experience from the AGUI you are met with the following error.
Your session has expired_Error.png

Applies To

Virtual Contact Centre, Customer Experience

Resolution

Raise a case with 8x8 Support to move your tenant to VCC 9.8.0.

Cause

This is a known issue with VCC 9.7.3.

 

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