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How do I change my VCC tenant's default time zone?
8x8 Support

How do I change my VCC tenant's default time zone?

Objective

Change the default time zone of a VCC tenant

Applies To

Virtual Contact Centre

Procedure

  1. Log in to VCC Configuration Manager as an administrator.
  2. Navigate to Home > Profile.
  3. Under Miscellaneous tenant settings, select the desired time zone from the dropdown menu.
    Default_Time Zone.png
  4. Click Save at the bottom of the page.
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