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Turning off or disabling the camera/video feature in a browser for browser-based meetings
8x8 Support

Turning off or disabling the camera/video feature in a browser for browser-based meetings

Objective

To turn off or remove existing exceptions for the Camera/Video feature on a browser.

Applies To

  • Virtual Meetings (Browser Based)
  • Google Chrome
  • Mozilla Firefox

Procedure

Google Chrome

  1. Click Options (3 vertical dots, top right).
  2. Select Settings.
    2019-06-06_10-31-25.png
  3. Scroll down. Beneath On start-up options, click Advanced.
  4. Click Site settings under the new Privacy and security menu that pops collapses.
    2019-06-06_10-33-38.png
  5. Click Camera, under Permissions.
    2019-06-06_10-34-15.png
  6. Un-toggle Ask before accessing (recommended) to disable/block. This will stop your browser using the camera/video feature entirely.
    2019-06-06_10-35-08.png

Mozilla Firefox

  1. Click Menu button (3 horizontal lines, top right).
  2. Select Content Blocking.
    2019-06-06_11-01-08.png

    Alternatively...
    1. Select Options.
    2. Click Privacy and Security panel.
  3. Scroll to Permissions.
  4. Click Settings... to the right of Camera.
    2019-06-06_11-00-18.png
  5. Click the Allow dropdown to select Block.
    2019-06-06_10-59-23.png
    • Note: you can also Block new requests by ticking the box at the bottom of the page, or search for websites to manually Allow or Block using the search bar at the top of the window.

Additional Information

If you have never accessed a Virtual Meeting before, your browser will first ask for permission to use your video and/or audio devices. If you accept/allow this, your browser will remember your decision (on Firefox, you need to tick the Remember this decision box for that to happen). To remove this exception, follow the above and remove the site exception from the list. For example:

Chrome:

2019-06-06_11-11-09.png

Firefox:

2019-06-06_10-54-50.png

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