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Amend Caller ID Within Virtual Office Desktop - New Experience
8x8 Support

Amend Caller ID Within Virtual Office Desktop - New Experience

Objective

Set up your caller ID profile.

Within the 8x8 Virtual Office desktop app, you are able to amend your number when making calls. It is also possible to block your outbound caller ID.

Applies to

8x8 Virtual Office desktop app New Experience

Procedure

To set up your Caller ID profile:

  1. Click your status icon in the top left hand corner of the application (where your profile picture is displayed).
  2. In the menu, go to Caller ID and click the drop down box.
     Caller ID Example.PNG
     
  3. This will display the options you have as your Caller ID.
  4. Select the number you wish to display.

If you cannot see the number that you want to use in the drop down box, or you do not have access to amend your Caller ID, this will need to be made available in your Account Manager/Configuration Manager Portals.

To block your outgoing caller ID

  1. Click your status icon in the top left hand corner of the application (where your profile picture is displayed).
  2. Below the Caller ID drop down box, tick "Block Caller ID".

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