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Configuring Auto Off-Hook
8x8 Support

Configuring Auto Off-Hook

Objective

Configuring Auto Off-Hook to automatically connect to outbound calls from Virtual Office Desktop (VOD) on your desk phone.

Applies To

  • Virtual Office Desktop (VOD)

Procedure

  1. Log in to Virtual Office Desktop.
  2. Go to Call Using settings in the lower-left corner of VOD.
  3. Click Deskphone.
  4. Toggle Auto Off-Hook on to enable this feature, or off to disable it.
    Screen Shot 2019-07-31 at 3.57.03 PM.png

Additional Information

In previous versions of VOD, this feature was called Auto Connect. 

When enabled, Auto connect will result in calls using your desk phone to go off-hook immediately, and you will hear the other party's phone ring. When disabled, calls will first ring your desk phone, and then be placed to the other party when you pick up.