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How can I increase the time notifications display for?
8x8 Support

How can I increase the time notifications display for?

Objective

To increase the time that notifications for Virtual Office Desktop display for when receiving a new message or notification.

Important! Changes made will affect ALL applications, not just Virtual Office Desktop.

Applies To

Virtual Office Desktop, notifications, Windows, Mac

Procedure

Windows

  1. Click Start and select Settings (or Windows+I).
  2. Select Ease of Access (you'll land on the Display settings tab on the left hand side).
    2019-03-26_11-22-32.png
     
  3. Scroll down a little, and under Show notifications for select your desired notification length of time (ranging from 5 seconds (default) to 5 minutes).
    2019-03-26_11-23-15.png

Mac

Changing Display Time

You'll need to use the Terminal and defaults command strings to adjust the display time. Once at the command prompt, use the following syntax:

defaults write com.apple.notificationcenterui bannerTime [time in seconds]

 To set it to 25 seconds, for example, the syntax would look like this:

defaults write com.apple.notificationcenterui bannerTime 25

Hit Return for the command to execute. For the change to take effect for all applications, log out and back in or reboot your machine.

To reset the display time, go back into the Terminal and enter the following command string:

defaults delete com.apple.notificationcenterui bannerTime

Change Banners to Alerts

Another option is to change notifications to be an alert instead of a banner, requiring interaction to dismiss it (such as manually closing or rescheduling the alert).

  1. Click Apple Icon.
  2. Click System Preferences.
  3. Select Notifications, then 8x8 - Virtual Office.
  4. Under Calendar alert style: select Alerts.
    banners-vs-alerts-notifications-osx.jpg
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