When attempting to send an e-fax through Virtual Office Desktop or Virtual Office Online, the fax fails to send and you receive an error message, Error #2038.
Virtual Office Desktop, Virtual Office Online
Update Virtual Office Desktop
To update to the latest version VOD
- Uninstall the current version of VOD.
- Download the latest version of VOD. (Windows | Mac)
- Resend the fax using the new interface.
This is a known issue and is under investigation.