Skip to main content
E-Fax: Error Code 2038
8x8 Support

E-Fax: Error Code 2038


When attempting to send an e-fax through Virtual Office Desktop or Virtual Office Online, the fax fails to send and you receive an error message, Error #2038.


Applies To

Virtual Office Desktop, Virtual Office Online


Update Virtual Office Desktop

To update to the latest version VOD

  1. Uninstall the current version of VOD.
  2. Download the latest version of VOD. (Windows | Mac)
  3. Resend the fax using the new interface.


This is a known issue and is under investigation.

How can we help you?

  • Was this article helpful?