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Error: Call failed and Unable to connect to Vitual Office Service
8x8 Support

Error: Call failed and Unable to connect to Vitual Office Service

Symptom

The error message displayed on VOM with Call failed and flashes an error below it Unable to connect to Virtual Office service,

In the dialpad, the call button will be grey.

Applies To

Virtual Office Mobile

Resolution

Contact 8x8 Support for assistance in resolving this issue.

Cause

Profile stuck in a call or in a meeting using VOM.