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How To Warm Transfer a call in Virtual Office Mobile
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How To Warm Transfer a call in Virtual Office Mobile

Objective

To carry out a warm transfer on Virtual Office Mobile (speak to the person you are transferring to before sending the call to them).

Applies To

Virtual Office Mobile Application

Procedure

  1. On an active call in Virtual Office Mobile tap Add call.
    VOM - Add call.png
     
  2. Enter the number you wish to call or choose a contact from your directory.
    • Note: Your initial call will now be on hold and you will be connected to the new contact.
  3. When you are ready to transfer the call tap on More.
    VOM - More.png
  4. Tap on Transfer.
    VOM - Transfer.png

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