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Unable To Use VOM Dial Pad When Call Forwarding Is Enabled
8x8 Support

Unable To Use VOM Dial Pad When Call Forwarding Is Enabled

Symptom

When receiving the following message Forwarding calls to...., it will block the option to open the dial pad in order to make outbound calls.

Applies To

  • VOM version 7.8+

Resolution

  1. To remove this message, swipe it to the right.
  2. Once done you will then be able to make calls using the dial pad.

Screenshot_20190619-094634.png

Cause

It is an added feature to the new version of VOM.

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