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VOM/IOS Blank Screen
8x8 Support

VOM/IOS Blank Screen

Symptom

When opening Virtual office on IOS screen is blank, with no space to enter your login credentials.

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Applies To

  • VOM (IOS)

Resolution

  1. Open Setting application your phone.

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  1. Scroll the Settings page down to Safari

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  1. Scroll to the bottom of the page and select Advanced tab on Safari

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  1. Slide the JavaScript setting control to the right to enable it

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Cause

JavaScript is disabled on Safari.

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