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Add New Admin to Account Manager
8x8 Support

Add New Admin to Account Manager

Overview

To Grant privileges to an individual, you must first create a User Profile for them.

  1. Click Accounts on the top navigation bar.clipboard_ec7d288f9ab131fcb4b63086aac3f59e9.png
  2. Click Privileges.
    • To select the new administrator’s privileges manually, click Add New Admin.
  3. Select a User Profile.
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  4. Select the administrative privileges for the user. By clicking on a link, like Phone System Service, more options specific to that function becomes available.
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  5. If you have multiple PBXs, select which PBX these administrative privileges will apply to.
  6. Click Add or Copy.
  7. When the dialog box appears confirming that the new administrator has been added, click OK.
  8. The new administrator now appears in the list of administrators on the main Privileges page.

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Edit Privileges

  1. Click Accounts on the top navigation bar.
  2. Click Privileges.
  3. The list of current administrators appears. Click Edit to change an administrator’s privileges.
    • Note: the administrator marked with a star is the primary administrator whose privileges cannot be changed.
  4. Update the user information and privileges for the selected administrator.
  5. If you have multiple PBXs, select which PBX these privileges apply to.
  6. Click Save Changes.
  7. When the dialog box appears confirming your changes, click OK.

Revoke Privileges

  1. Click Accounts on the top navigation bar.
  2. Click Privileges.
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  3. The list of current administrators appears. Click Revoke to remove all administrative privileges for that user.
    • Note: the administrator marked with a star is the primary administrator whose privileges cannot be changed.
  4. When the dialog box appears asking you to confirm that you want to revoke all administrative privileges for that user, click Continue.
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