Skip to main content
How do I reset the password for a Virtual Office administrator user profile?
8x8 Support

How do I reset the password for a Virtual Office administrator user profile?

Objective

Resetting the user password for an Account Manager admin profile. 

Note: To reset the password for an administrator or end user in Virtual Office Configuration Manager, click here.

Applies To

  • Account Manager
  • Admin Profiles

Procedure

Follow the steps below to reset the password for an administrator in Account Manager. 

  1. Log in to Account Manager.
  2. At the top of the screen, below your name and email address, click Edit My Profile.
  3. In the Password panel, enter New Password. Your password must be different from your username and must have:
    • Between 8 and 25 characters.
    • At least one uppercase letter.
    • At least one lowercase letter.
    • At least one numeric digit.
    • At least one of the following special characters: ~ ! @ # $ ^ * - + = | : ; , . ? < > &
    • No white space.
  4. Re-enter the password in the Confirm New Password field.
  5. Click Save to return to the Account Manager home screen.