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How do I view my current Media Usage in Account Manager?
8x8 Support

How do I view my current Media Usage in Account Manager?

Objective

To view your current Media using on Account Manager.

Applies To

Virtual Office Account Manager, Media Usage

Procedure

To view current usage as an Account Admin (Account Manager)

  1. Log in to Virtual Office Online or Desktop using primary admin login credentials.
    Note: This is currently available in Virtual Office Desktop's Classic Mode.
  2. Select the Virtual Office Pro extension to view.
  3. Once logged in, access Settings.
  4. From the left hand column, click Media Usage. A visual breakdown of call recording, meeting recording and remaining free data displays.
  5. To view other extensions' media usage, log out and repeat from Step 1 for each extension.

To view current usage as an Extension User (Virtual Office Desktop/Online)

  1. Log in to Virtual Office Online or Desktop.
    Note: This is currently available in Virtual Office Desktop's Classic Mode.
  2. Access Settings.
  3. From the left hand column, click Media Usage. A visual breakdown of call recording, meeting recording and remaining free data displays.