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How do I change the primary administrators' name in Virtual Office Configuration Manager?
8x8 Support Knowledge Base

How do I change the primary administrators' name in Virtual Office Configuration Manager?

Note: Click here for instructions on changing the primary administrator's name in Account Manager, the legacy version of Virtual Office Configuration Manager.

Overview

If the primary administrator's name was misspelled on your initial account set-up, or if a new person has assumed the primary admin role, a secondary administrator can change the primary administrator's name in Virtual Office Configuration Manager. You can also log into Virtual Office Configuration Manager as the primary administrator and make changes directly to the account.

If the name change is part of an ownership transfer, please follow our guidelines for completing the transfer with our Billing Department.

To change the primary administrator's name in VO Configuration Manager

  1. Log in to VO Configuration Manager.
  2. Click Users.

  3. Click More Options (three dots) to the right of the primary administrator's name.
  4. Select Edit
  5. Enter the new administrator's user details in the Basic Information section. 
  6. Click Save.