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How do I enable or disable outbound calling for an extension in Virtual Office Configuration Manager?
8x8 Support

How do I enable or disable outbound calling for an extension in Virtual Office Configuration Manager?

Note: To configure outbound calling settings for individual extensions in Account Manager, the legacy version of Virtual Office Configuration Manager, click here.

Objective 

Enable or disable outbound calling for an extension. 

Outbound calling refers to calls made to numbers outside of your 8x8 network. This setting will not affect a user's ability to dial other internal (in-network) extensions. You must be an account administrator to enable or disable outbound calling. 

Applies To 

  • Configuration Manager 
  • Outbound Calling
  • Extensions

Procedure 

  1. Log in to VO Configuration Manager.
  2. Click Users.
  3. Click Edit (pencil icon) next to the right of the desired User Profile to edit.
  4. Under Outbound Calling Plan Defaults, select the desired Outbound Calling Plan.

  5. Click Save to confirm your changes.