Note: Click here to resend the Welcome Email to Account Manager extension users.
When a new user profile is assigned an extension in VO Configuration Manager, an introductory email is sent to the user associated with that profile.
This email contains the user's:
- Extension Number
- Phone Number
- Phone Mode
- Device Activation Code
- Link to set account password
VO Configuration Manager allows administrators to resend these messages, in case they get lost in a user's inbox.
To resend the user Welcome Email
- Log in to VO Configuration Manager.
- Click Users.
- To the right of the user you need to send the Welcome Email to, click More Options (three dots).
- Click Send Welcome Email.
- The user will receive a new Welcome Email at the email address associated with their User Profile.