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I can't set a 4 digit voicemail password in Virtual Office Configuration Manager
8x8 Support

I can't set a 4 digit voicemail password in Virtual Office Configuration Manager

Symptom

I can't set a 4 digit voicemail password in Virtual Office Configuration Manager, the message Password should have a minimum of 6 digits shows up.

Applies To

Virtual Office Configuration Manager

Resolution

You will need to enter a voicemail password of a minimum of 6 digits.

Cause

Due to security reasons, it was deemed that the voicemail password of 4 digits is not secure enough and the minimum voicemail password length has been increased to 6 digits. This is hardcoded in the product and cannot be changed.