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How do I hide VCC extensions from the company directory?
8x8 Support

How do I hide VCC extensions from the company directory?

Objective

Hide VCC extensions from the company directory

Applies To

Virtual Office Configuration Manager

Procedure

  1. Log in to Virtual Office Configuration Manager as an administrator.
  2. Navigate to Home > Users.
  3. Search for the VCC extension user that you want to hide from the company directory. Click Edit_Button.png to edit.
  4. Scroll down to Virtual Contact Center (VCC) agent settings.
  5. Click on the slider to disable the setting.
    Display VCC contact in company directory.png
  6. Click Save.

Additional Information

This feature became available in the recent release of CM 1.11.

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