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Inbound Calls Fail to Auto Attendant
8x8 Support

Inbound Calls Fail to Auto Attendant


Inbound calls fail to the customer's auto attendant

Pointing the number to a different destination allows the calls to complete 

Applies To

Configuration Manager


  1. Verify the Auto Attendant is not configured to hang up.
  2. Click on Edit over the selected schedule.
    Config manager Schedule Edit.png
  3. Verify the edit schedule pop up only spins, but does not load the set schedule.
    Spinning Edit.png
  4. If this occurs you will need to create a new schedule to resolve this issue.


The schedule file has become corrupted.


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