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Editing Extensions in Virtual Office Configuration Manager
8x8 Support

Editing Extensions in Virtual Office Configuration Manager

Note: To edit extension numbers in Account Manager, the legacy version of Virtual Office Configuration Manager, click here.

Objective 

To edit an extension in Configuration Manager. Account administrators can change a user's extension at any time. Extension numbers can be edited to be shorter or longer than the internal dial plan for the site assigned to the user, but this may affect cross-site dialing

Applies To

  • Configuration Manager

Procedure 

  1. Log in to Configuration Manager.
  2. Click Users.
  3. Click Edit (pencil icon).
    2019-07-30_10-21-37.png
  4. In Voice Basic Settings, enter a new number under Extension number, or click Suggest to automatically assign the user an available extension number.
  5. Click Save.