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How to assign a different endpoint in configuration manager
8x8 Support

How to assign a different endpoint in configuration manager

Objective

How to assign a different endpoint to an extension.

Applies To

  • Configuration manager / Extension 

Procedure

  1. Log in to VO Configuration Manager.
  2. Click Users.
    CM-Create User Image (1).png
     
  3. On the Users page, Select User and click on Three dots or Pencil to edit
    Select user1.PNG
     
  4. Click on Voice Basic Settings and Select Phone Model in the drop down menu then enter mac address and save, if the device model is not listed there then follow - How to add a device in the configuration manager
    select phone option.PNG
     
  5. Do not forget to ask the customer to reboot the phone 

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