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How do I set up my main line number in Virtual Office Configuration Manager?
8x8 Support

How do I set up my main line number in Virtual Office Configuration Manager?

Note: To set up the main company number in Account Manager, the legacy version of Virtual Office Configuration Manager, click here.

Objective

To set up your main line number in Virtual Office Configuration Manager.

Applies To

  • Configuration Manager
  • Main Line Number

Procedure

  1. Log in to VO Configuration Manager.
  2. Click Sites.
  3. Click Edit (pencil icon) to the right of your site.
    2019-08-19_13-47-40.png
  4. Confirm your site details.
  5. Under Voice Service Settings, select your Main Line Number.
    2019-08-19_14-02-45.png
    Note: If you want to use the Main Number for the Caller ID for all users in your organization, click the toggle to On (green).
  6. Click Save.

Additional Information

Your main line number is the number that will be associated with your site, the location of your business. Virtual Office Configuration Manager will be pre-set with one site which can be configured with the main line number if you provided it at the time of purchase. However, this number needs to be assigned to a user or a service like an Auto Attendant or a Ring Group. You can also set up your main line number after your site has been created.