To upload an initial Queue Greeting in VO Configuration Manager.
- Configuration Manager
- Call Queues
- Log in to Configuration Manager.
- Click Call Queues.
- Click Create Call Queue or click Edit (pencil icon) to the right of the queue you wish to select.
- Click Change under Initial Queue Greeting.
- Click Upload an audio file.
- Enter the Title of your recording.
- Click the center of your screen or drag an audio file to the Upload your Audio File window.
- Click Save.