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Hot Desk Limitations
8x8 Support

Hot Desk Limitations


This article states the current limitations of the Hot Desk feature. (Future iterations may alter this list.)

Applies To

This applies to VVX Polycom, Cisco and Yealink desk phones when using Configuration Manager


The list below are the features that are not brought over when logging into a hot desk phone:

  • BLF keys (Group call pickup, speed dial, park call etc)
  • Call history 
    • Missed Calls
    • Placed Calls
    • Received Calls
  • Call record on demand when using menu key during a call, use *0 to enable call recording

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