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What are Hot Desk Limitations?
8x8 Support

What are Hot Desk Limitations?

Applies To

  • VVX Polycom, Cisco, and Yealink desk phones when using Configuration Manager.

Answer

The list below are the features that are not brought over when logging into a hot desk phone:

  • BLF keys (Group call pickup, speed dial, park call etc)
  • Call history 
    • Missed Calls
    • Placed Calls
    • Received Calls
  • Call record on demand when using menu key during a call, use *0 to enable call recording
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