To forward calls to a Ring Group to voicemail in the event that the call is not answered, and to give the caller a chance to leave a message.
- Configuration Manager
- Virtual Office Desktop
- Virtual Office Mobile
- Log into Configuration Manager.
- Select Ring Groups from the Home page.
- Click Edit next to the desired ring group.
- Under Call Forwarding Rules click the pencil icon next to When no one in ring group answers.
- Click Voicemail.
- Click Save when all changes have been made.
See Setting the alert time between each Ring Group hop to extend the alert time for Ring Group users.