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ContactNow: Create a Queue
8x8 Support Knowledge Base

ContactNow: Create a Queue

To create a queue, navigate to Agents, Teams and Queues from the Configuration menu and select the Queues tab. Click Add queue on the top-right and select the type of queue you wish to create from the list.

configuration-agentsteamsqueues-queues-add-menu-1.png

Click below for instructions of how to create each type of queue:

 

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