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UK Complaints Code of Practice (PDF)
8x8 Support Knowledge Base

UK Complaints Code of Practice (PDF)

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UK_Complaints_procedure_may2017.pdf

Voicenet Solutions Ltd trading as 8x8 Solutions is a provider of hosted telephony for small and medium business customers in the UK. Our aim is to provide best in class telephony services to all our customers at all times.

We recognise that things can go wrong and we have a complaints process in place to ensure we handle such situations appropriately and in a timely manner.

This code sets out how you can make a complaint to us, what to expect from us if you do and what you can do if the complaint is not handled to your satisfaction.

By clicking the button to download above, you acknowledge and accept the 8x8 Terms of Use and (where applicable) the 8x8 Beta Services Terms of Use