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ContactNow: Change Your Avatar
8x8 Support Knowledge Base

ContactNow: Change Your Avatar

Note: The ability to crop an image is not working at this time and is being addressed. Despite a cropping error message when saving an uploaded image as an avatar, when navigating away or refreshing the page your image will still be applied.

You can change the color of your avatar to a different one or you can upload an image to be used as your avatar.

To edit your avatar, click on the Settings tab on the Agent page. The avatar settings panel lets you pick a color for your default avatar from the sixteen available. To upload your own image drag and drop it over the upload icon. You can also click to open the file browser and select an image to upload.

agent-settings-avatar-example-1.png

When the image has been uploaded, it is automatically sized to fill the central area, but it will give you an option to crop your picture according to your liking. You can use the slider below the preview to adjust the size of the image. You can drag it around until you are satisfied. Click Use image to save the new avatar or Cancel to discard the changes and upload a different image.

agent-settings-avatar-upload.png

When your image is saved it will be stored in the history to the right of the color options. Six of your most recent images will be saved for you to reuse.

 

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