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ContactNow: Edit an IVR

 

8x8 Support Knowledge Base

ContactNow: Edit an IVR

To edit an IVR menu, hover over the Configuration icon, click IVR Creator and select the queue which you wish to edit from the left-hand side menu.

configuration-ivr_1-600x380.png

If you did not save the modifications you made on an IVR menu previously, the following message will be shown:
configuration-ivr-unsavedchanges.png

This will provide you with the option to restore the menu and recover the changes which you did not save previously. Continue to edit from this point and click Save on the left-hand side.

 

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