Skip to main content
ContactNow: Phone Book
8x8 Support Knowledge Base

ContactNow: Phone Book

The Phone book allows you to store contact details of third parties. It gives you opportunity to have all your contacts at hand when making a Manual call or a Third party transfer.

To create and manage contacts, hover over the Configuration icon in the Navigation bar and click Phone book.

configuration-phonebook-600x255.png

Searching for Contacts and Queues

The search contacts and queues field allows you to search for a specific data in the Phone book. You can search your contacts or queues by entering a search term in the relevant field.

 

  • Was this article helpful?