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ContactNow: Edit a Support Case
8x8 Support Knowledge Base

ContactNow: Edit a Support Case

If you have opened a new support case but want to make any changes to it you can at any time.

To edit a case you’ll need to select the case you wish to edit. In the far right corner of the case select Edit. This will then display a new window for you to make changes accordingly.


Ensure you select Save to update your changes.


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