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Playing or Downloading Individual ContactNow Call Recordings
8x8 Support Knowledge Base

Playing or Downloading Individual ContactNow Call Recordings

To download or play individual ContactNow call recordings

  1. In ContactNow, click Analytics.
  2. Click Record Search.
  3. Then click Calls.

Here you can play the recording by clicking the play button or download the recording to your computer by clicking the download icon.
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