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Virtual Contact Center Analytics 1.0: Share Dashboard as Wallboard
8x8 Support Knowledge Base

Virtual Contact Center Analytics 1.0: Share Dashboard as Wallboard

Sharing Your Dashboard as a Wallboard

You can share your dashboard as a wallboard from either of the locations below.

Main Dashboard

  1. Click More Options (three dots) to the right of the screen.
  2. Select Share.
    VCCA1.0- Share from Main Dash.png

Individual Dashboard

  1. Click Settings in the top right corner.
  2. Select Share Dashboard.
    VCCA1.0- Share from Indv Dash.png

Setting Your Sharing Parameters

  1. Click Get Wallboard Shareable Link.
    Souron-22-350x107.png
  2. Click Edit (pencil) to edit the wallboard settings.
    VCC Analytics1.0- Edit Shareable Link-350x102.png
  3. Set the color theme for your wallboard to Light or Dark.
  4. Set the View Distance slider to set the viewing distance from the monitor.
    Souron-24-480x221.png
  5. From here, you can also copy the wallboard shareable link to your clipboard. You can revoke or cancel the share at any time.

View the video below for a demonstration on sharing your dashboard as a wallboard.

Click here to return to the Virtual Contact Center Analytics 1.0 Overview.

 

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