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Virtual Contact Center Analytics 1.0: Sharing Your Dashboard
8x8 Support Knowledge Base

Virtual Contact Center Analytics 1.0: Sharing Your Dashboard

Sharing Your Dashboard

Share your dashboard from either of the locations below.

Main Dashboard

  1. Click More Options.
  2. Select Share.
    VCCA1.0- Share from Main Dash.png

Individual Dashboard

  1. Click Settings in the top right corner.
  2. Select Share Dashboard.
    VCCA1.0- Share from Indv Dash.png

Setting Your Sharing Parameters

  1. Click Get Shareable link.
    Souron-19-350x246.png
  2. Click Copy on the right-hand side to copy the link to your clipboard. You can also click the  icon to revoke or cancel the shareable link.
    Souron-20-350x104.png
  3. You can share your dashboard with specific users or groups by selecting them from the drop-down list.Once a user has been added, you can specify if they can view only or edit. You can also remove their access.
    Souron-21-350x167.png

View the video below for a demonstration on how to share your dashboard.

Click here to return to the Virtual Contact Center Analytics 1.0 Overview.

 

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