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How to find out what is the group and role assigned to a user in Quality Management
8x8 Support

How to find out what is the group and role assigned to a user in Quality Management

Objective

To check what group the user is assigned to and the roles assigned to a group.

Applies To

Quality Management

Answer

To find out all the groups the user is assigned to:

  1. Go to Settings.
  2. Click Users.
  3. Search for the user in question.
  4. Expand the Groups section.

To determine all roles assigned to that group:

  1. Go to Settings.
  2. Click Groups > select the group.
  3. Check the section: Assigned Roles.

Additional Information

Please keep in mind that:

  • A user is assigned to a group.
  • A group is assigned with a role.

As a result, the user inherits all permissions defined at the role level.

Also note that:

  • A user can belong to one or more groups.
  • A group can be assigned with one or more roles.

That means the user will inherit all roles assigned to those groups.