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Renaming a Column in the Search Calls Page in Quality Management
8x8 Support

Renaming a Column in the Search Calls Page in Quality Management

Objective

Changing the name of a column in Quality Management

Applies To

Quality Management or Speech Analytics (QM/SA) v 4.5 and 5.0

Procedure

  1. Go to SettingsApplicationInformation DisplayCalls.
  2. Select the column for which you want to change the name.1.jpg
  3. Type in the new column name.2.jpg
  4. Click Save.3.jpg
  5. When you return to the Search Calls page, the column will display the new name.

 

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