Calls to New Toll-Free 8x8 Line Error Call Failed
Symptom
Trying to call a new toll-free 8x8 line and getting the message, "call failed".
Applies To
- 8x8 Contact Center Center
- Toll Free Calls
Resolution
Call from a phone that is not an end-point of an Agent.
Cause
Trying to call from a phone that is an end-point of the 8x8 Contact Center channel the toll-free line is on.