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Download Script Receives An Error
8x8 Support

Download Script Receives An Error

Symptom

In Virtual Contact Center Configuration Manager, you attempt to download a script, and receive the error:

"An internal error occurred. Please, try again."

Applies To

Virtual Contact Center, Configuration Manager, Mode 1 users

Resolution

Remove any special characters from the Script Name.

Cause

Special characters in the Script Name are not recommended.

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