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How do I use iTunes to play call recordings?
8x8 Support

How do I use iTunes to play call recordings?

If on a PC, Windows Media Player will likely be the default audio player for your files. You will need to set iTunes as the default program to allow it to play them automatically, each time you open an audio file.

Set iTunes as default media player

  1. Open iTunes and click on Edit
  2. Select Preferences
  3. Check the Use iTunes as the default player for audio files box.